Privacy Policy

Information We Collect

Information You Provide

We collect only the information necessary to operate and improve CrewIQ:

• Name and email address
  Used to grant beta access, communicate product updates, and provide support.
• Airline and base
  Used solely to improve reserve prediction accuracy and operational relevance.
• Schedule data
  Stored locally on your device. We do not upload or store your schedules on our servers.
• Certification and qualification data
  Stored locally on your device for reminders and tracking purposes.

Information Collected Automatically

To ensure stability and improve performance, CrewIQ may collect limited technical data:

• Usage data
  Anonymous information about which features are used and how often.
• Device information
  Device type and platform (iOS, Android, Web) to ensure compatibility.
• Crash and error reports
  Diagnostic data to identify bugs and improve app reliability.

This data does not include your schedule details or certification content.

How We Use Your Information

We use your information only for the following purposes:

• To provide reserve prediction and planning features
• To improve prediction accuracy and app performance over time
• To send beta updates and important service notifications (email only)
• To identify, diagnose, and fix bugs
• To improve overall user experience and feature design

Data Storage and Retention

We follow a privacy-first storage model:

Local Storage (on your device)

• Schedules
• Certification and training data

Server Storage (secure)

• Name
• Email address
• Airline
• Base

We retain server-stored data only for as long as you maintain an active account or beta access.

Data Sharing

• No third-party data sharing
  Your data is not shared with advertisers, airlines, or external organisations.
• Service providers
  Limited access may be granted to trusted infrastructure providers strictly for hosting, security, or email delivery — under confidentiality obligations.

Your Rights and Choices

You have full control over your data:

• Access your data
  You may request a copy of the data we store about you at any time.
• Delete your data
  Upon request, we will permanently delete your server-stored data within 7 days.
• Email preferences
  You can unsubscribe from non-essential emails at any time.

To exercise any of these rights, contact us at the email address below.

Security

We take security seriously and apply industry-standard safeguards, including:

• Encrypted data transmission
• Secure, access-controlled servers
• Regular system monitoring and security reviews

While no system can be guaranteed 100% secure, we take reasonable and appropriate measures to protect your information.

Children’s Privacy

CrewIQ is intended for professional aviation use and is not designed for users under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. If significant changes are made, we will notify you via email or within the app.

Continued use of CrewIQ after changes take effect constitutes acceptance of the updated policy.